Job Description

We are currently seeking a highly motivated Z TEMP - Administrative Assistant (Scheduler). The Administrative Assistant (Scheduler) will assist operations by providing key clerical and administrative support. The incumbent will be assigned to projects that involve some specialized background or knowledge relevant to the assignment. The incumbent will often communicate with participants, family, caregivers, other departments and external stakeholders.

Position Information:

• Department: Administrative
• Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880)
• Work Arrangement: Full Office
• Work Schedule: Monday to Friday (8:00 a.m. to 5:00 p.m.)
• Temporary 6-month assignment

Duties & Responsibilities:

• 80% - Program Support
• Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
• Maintains and supports current Quality Initiatives related to specialty care services.
• Provides reception relief according to business needs.
• Arranges transportation services with participants, family, caregivers and contracted transportation vendors.
• Schedules specialty appointments with providers on behalf of participants.
• Maintains communication with participants and/or families regarding specialty services.
• 15% - Administrative Support
• Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
• Coordinates work with other administrative staff within the center.
• Maintains confidential and sensitive information and files regarding participants, policy and personnel with appropriate follow-up.
• Coordinates specialty appointments and services in collaboration with the clinical team.
• Reports any pertinent information to the clinical team and Interdisciplinary Team (IDT) to facilitate completion of specialty appointments.
• Documents interactions into medical records as per current workflows.
• 5% - Other
• Completes other projects and duties as assigned

Minimum Qualifications:

• High school diploma or equivalent PLUS 1 year of experience working in a clinical setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
• CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire.

Preferred Qualifications:

• Associate degree.
• 1 year of health care experience.
• Bilingual in one of the health’s threshold languages (Spanish, Vietnamese, Arabic, Farsi, Korean, Chinese).

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