Job Description

Automotive Body Shop Manager

We have an immediate opportunity for a Body Shop Manager.

We have excelled at providing solutions and adding value for our customers for many years.

Body Shop operations are a critical part of our value proposition, and we are currently looking for a candidate to help us maintain our leadership position.

The Body Shop Manager is a key member of our Management team, and fulfills a critical role in our operations. This position is responsible for overall accountability of managing a Body Shop department managing 5 or more technicians, developing body shop business, ensuring satisfied customers, and promoting our products and services.

Job Duties:

• Take all necessary steps to exceed customer expectations and ensure a positive experience
• Recruit, hire, motivate and retain the highest quality staff
• Take an active role in company sales
• Monitor Body Shop Department performance with key metrics, including revenue, profitability, and efficiency
• Assure compliance with safety goals
• Provide accurately estimate/quote services
• Develop strong alliances with vendors and Insurance Representatives
• Manage work order system and service invoicing
• Communicate policies, procedures, and branch goals to employees
• Uphold our promise to our customers of “Pride in Service”

Ideal Candidate will possess the following qualities:

• Excellent interpersonal, leadership, and communication skills
• Good understanding of mechanical components and associated repair
• Clear understanding of customer service, sales and marketing
• Knowledge of profit and loss statements and how to use them to manage a business unit
• A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan

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