Job title: Customer Support/Account Rep
Location: Columbus, OH
Duration: 6months
Pay rate: $19.16/hour
Work Schedule Overview:
Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.
Preference Criteria:
We prefer candidates with either a College Degree or Previous Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
Addressing incoming phone calls with a high degree of accuracy and efficiency.
Providing support on cash management products, online services, and general financial inquiries.
Contributing to a fast-paced, team-oriented environment.
Multi-tasking and adjusting quickly to changes in a busy financial service center.
Qualifications:
Preference for a College Degree or Previous Contact Center Experience.
Highly professional, career-driven, and committed to delivering world-class service.
Excellent communication skills and ability to work effectively in a team environment.
Strong aptitude for multitasking and adjusting to fast-paced environments.
Why Join Us:
Opportunity to work with a reputable financial institution.
Dynamic and collaborative work environment.
Competitive compensation package and opportunities for career advancement.
Be part of a team dedicated to delivering excellence in client service.
...QuickBooks software. Knowlege of accounting and accounting entries. Ability to handle sensitive information with discretion High school diploma or equivalent; additional qualifications as an Administrative Assistant, Secretary, Bookkeeping will be a plus....
...available for all shifts ~9:30am6:30pm (in-office)~1:00pm10:00pm (remote)~ Weekend availability required (weekends are work-from-home)~ Schedules will flex weekly. Client will assign shifts no accommodations can be made. Responsibilities Deliver an...
...the heart of our business. As an American Water employee, you will be offered a... ...-standing history of executing its core operations, aligned with sustainable best practices... ...operate, maintain, repair and inspect water treatment systems at treatment plant, wells and similar...
Office Administration Support Entry-Level (Part-Time or Full-Time) About the Job Position This flexible opportunity is available to individuals located in or near Seattle, Washington. Remote options are available, and all tasks are completed off-site. This entry-...
...Job Title: Sales & Service Operations Manager Department: Service Reports to: General Manager FLSA Status: Exempt Classification: First/Mid Offs & Mgrs. Work Hours: 7:00 am 5:00 pm, Monday through Friday...