Description:
Overall Summary
Fully proficient support individual contributor. Works under limited supervision. May be a resource to other employees in areas of expertise. Assignments are moderately difficult requiring some judgment.
Nature of Supervision
Works under limited supervision. Less detailed instructions are provided and minimal peer review is required.
Communication & Influence
Must have good written and verbal communication skills; interacts directly with requestors within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement. May be a resource to other employees in areas of proficiency.
Innovation & Complexity
Work may be structured within identified boundaries and procedures. Follows established processes to complete tasks. Identifies problems and issues in straightforward situations. Resolves most issues.
Organization Impact
Works to achieve operational targets within job area which has moderate impact on the overall achievement of results for the team. Work is of moderate scope, typically on larger, task-related activities.
Education & Experience
Requires fully proficient job knowledge/skills. Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
Preferred Additional Skills:
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