Front Desk Representative Job at Mastech Digital, Newton Lower Falls, MA

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  • Mastech Digital
  • Newton Lower Falls, MA

Job Description

Department Administrator / Administrative Coordinator

Location:

Fully onsite 2014 Washington St, Green Building, Suite 563, Newton, MA 02462

(*Free parking available after one-time registration fee of $15)

Schedule:

Monday–Friday, 8:00 AM – 4:30 PM

40 hours/week with a 30-minute unpaid lunch break

Type: Temp-to-perm potential

Role Summary:

This role sits at the front desk and supports clinical scheduling and front desk check-in .

MUST HAVES

  • Front desk/customer service experience in healthcare
  • Experience working with surgeons/clinical scheduling (preferred)
  • EPIC experience (preferred)
  • Electronic health record (EHR) experience

Role Overview

Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.

Support responsibilities may include:

  • Receptionist and clerical duties
  • Scheduling patient appointments
  • Answering phones and managing messages
  • Referral management and insurance review
  • Organizing and maintaining patient records
  • New patient coordination
  • Administrative support and special projects

Qualifications

We are looking for well-rounded professionals who can multi-task , prioritize , and thrive in a high-volume outpatient setting . Candidates should possess:

  • High School diploma (required)
  • Associate's degree (preferred)
  • Minimum two years of medical office experience (preferred)
  • Empathy, positive attitude, and passion for patient care

Thanks

Ritika Aithmian

Lead Recruiter

D : +1 781-288-8770 (P)| +1 984-262-2736

Ritika.aithmian@mastechdigital.com

Job Tags

Permanent employment, Temporary work, Work at office, Monday to Friday,

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