Job Description

The HT Group has a professional services client in Austin, TX looking for a friendly and motivated Member Services Representative who is eager to deliver outstanding customer service and support to a global membership base.
This is a 90 day contract role.
Hybrid- Downtown Austin- 78701
$20/hr
Responsibilities:
Provide comprehensive telephone and chat support, offering detailed membership, certification, product, and event information
Process orders accurately and efficiently, documenting all requests and updates per established procedures
Update, compile, and verify data—transferring information from paper records into the database
Conduct outbound calls to current and prospective members to answer questions and promote services
Manage time effectively to meet deadlines and provide timely responses
Build and maintain strong, professional relationships through clear and open communication
Perform additional duties as assigned by leadership
Requirements:
High school diploma or GED required; BA/BS preferred
2+ years of call center or member services experience
Excellent customer service skills and aptitude for collaboration in a team environment
Strong written and verbal communication—capable of presenting information clearly and professionally
Ability to multitask, manage time effectively, and work accurately in a fast-paced setting
Proficiency with Microsoft Outlook, Word, and Excel; experience with Crystal Reports, NetForum, or Salesforce is a plus
All qualified applicants may apply below or send an email to tatum.teer@theHTgroup.com.
#HPIND

Job Tags

Contract work,

Similar Jobs

PUSH Agency

Booking Agent (Event Staffing) Job at PUSH Agency

...RATED by GLASSDOOR AS THE #11 PLACE to WORK in the USA The PUSH Agency is the nation's largest promotional staffing agency and we are experiencing record growth in 2025! This opening is for a remote position with the preferred candidate to be based in the Bentonville...

allwhere

Operational Specialist Job at allwhere

...Job Title: Operations Specialist Location: New York, NY Company: allwhere Allwhere is a D.E. Shaw backed tech startup transforming the way companies manage IT assets. As a member of our Operations team, you'll help ensure the right devices get to the...

SAVI EHS

Environment, Health and Safety Manager Job at SAVI EHS

...EHS Coordinator Orlando, FL Position Overview We are seeking an Environmental, Health, and Safety (EHS) Manager to join our team in Orlando, FL. This role combines field safety oversight with administrative program support to ensure compliance, contractor...

TrueCare

Non-Surgical Podiatrist - TrueCare Vista Way/Oceanside Job at TrueCare

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a ...

Blue Signal Search

Technical Project Manager Job at Blue Signal Search

...Technical Project Manager A pioneering and innovation-focused product development firm is seeking a results-driven Technical Project Manager... ..., including support for international operations and remote teams. Skill Set: ~5+ years of technical project or program...

Member Services Representative Job at The HT Group, Austin, TX

YkJ5VmVPSEFmQUtueSs1cldEanB4aUZ6NGc9PQ==