Remote (native French) Customer Support Consultant, emails/chats Job at SupportYourApp, Remote

YUJ5UmVldkllQW1oeU94dFZUL3R6eXQwNFE9PQ==
  • SupportYourApp
  • Remote

Job Description

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

What you will do:

  • Provide exceptional customer support via chats, and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers’ sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client’s products and services
  • Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

  • Native French and English communication skills
  • At least 6 months of experience in a customer support role
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

  • Experience with CRM systems
  • Experience in crypto/finance

Benefits and Perks:

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills!

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Jobicy JobID: 127674

Job Tags

Remote job, Full time, For contractors, Home office, Trial period, Flexible hours,

Similar Jobs

Adjmi Apparel Group

Receptionist Job at Adjmi Apparel Group

Major apparel company seeks full-time receptionist for busy showroom. Individual must be poised with excellent communication skills. Must be able to work in a fast-paced environment and be able to provide prompt customer service as necessary. Receptionist will manage front...

CenterWell Senior Primary Care

Primary Care Physician Job at CenterWell Senior Primary Care

 ...Become a part of our caring community and help us put health first The Primary Care Physician (PCP) works as a lead in our team-based care environment. We are a value-based care provider focused on quality of care for the patients we serve. Our care team consists of Doctors... 

Grand Caliber

Photo Retoucher/Editor Job at Grand Caliber

Company Description Grand Caliber is the premier destination for luxury timepieces, offering an extensive collection of the most sought-after brands. We are dedicated to providing a world-class shopping experience, ensuring that purchasing a luxury watch is fun and memorable...

Pocketbook Agency

Live-In Nanny for Private Family Job at Pocketbook Agency

 ...JRN: 2212 A private family on the Upper East Side is seeking a warm, energetic, and experienced Live-In Nanny to care for their twin boys. The family is looking for someone who is engaging, flexible, and has prior experience with twins or children close in age (ideally... 

The Cigna Group

Junior Data Analyst Job at The Cigna Group

 ...The Logical Access Analyst will be responsible for the execution and Quality Assurance of Identity Access Reviews, Entitlement Management, and Logical Access controls. Access Controls are operated to enforce the principal of Least Privilege and meet stringent regulatory...