User Experience Writer Job at Brooksource, Phoenix, AZ

YWh1VmRlREtlZzJueis1bldEem13UzExNFE9PQ==
  • Brooksource
  • Phoenix, AZ

Job Description

UX Writer

Job Overview:

We’re looking for a strategic, empathetic, and detail-oriented UX Writer to join our Insurance Experience Design team. In this role, you’ll shape content across digital experiences that support our members in understanding, selecting, and managing their insurance policies. You’ll collaborate with cross-functional teams including designers, researchers, product managers, and engineers to craft clear, consistent, and accessible language that reflects our mission.

Key Responsibilities:

  • Write and edit user-focused content for our client’s insurance platforms (web and mobile), including microcopy, UI labels, error messages, help content, and transactional emails.
  • Collaborate with product designers using tools like Figma to ensure content is integrated seamlessly into designs.
  • Use Adobe Creative Suite to support content presentation needs, such as visual storytelling or documentation.
  • Ensure all content meets accessibility standards (WCAG) and contributes to an inclusive digital experience for all users.
  • Participate in usability testing and apply insights to improve clarity and usability of content.
  • Advocate for a consistent voice, tone, and terminology across all insurance-related experiences.
  • Work closely with legal, compliance, and marketing teams to ensure content accuracy and alignment with regulatory standards.

Required Qualifications:

  • Bachelor’s degree in English, Journalism, Communication, Human-Computer Interaction, or related field (or 4+ years of equivalent work experience).
  • 3+ years of experience in UX writing, content design, or technical writing in a digital product environment.
  • Proficiency with Figma and Adobe Creative Suite (particularly Illustrator, InDesign, or XD).
  • Strong understanding of accessibility standards and best practices in digital content.
  • Portfolio of UX writing samples showcasing clear, concise, and user-centered content across platforms.

Preferred Qualifications:

  • Experience working in insurance , finance , or other highly regulated industries.
  • Familiarity with content management systems and design systems.
  • Understanding of agile development and working within cross-functional teams.

Job Tags

Work experience placement,

Similar Jobs

KellyConnect | Contact Center Solutions

Patient Support Specialist Job at KellyConnect | Contact Center Solutions

 ...directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver... 

Sobi - Swedish Orphan Biovitrum AB (publ)

Hematology Clinical Account Manager/ Sr. Clinical Account Manager (Cleveland, OH) Job at Sobi - Swedish Orphan Biovitrum AB (publ)

 ...Account Manager (CAM) acts as the primary customer contact for sales demand creation by...  ...sales targets. Please note this is a remote position but candidate must reside within...  ...Responsible for representing Sobis products and services to a defined customer base, generating... 

Akkodis

Production Associate Job at Akkodis

Akkodis is seeking a Production Associate for a client located in Novato, CA with this position being fully onsite . Pay Range: $23/hr - 27/hr (The rate may be negotiable based on experience, education, geographic location, and other factors.) Production ...

US Pediatric Partners

Pediatric Medical Assistant Job at US Pediatric Partners

 ...Position: Pediatric Medical Assistant: Medical assistants provide both clinical and administrative support to pediatricians by preparing patients, taking vital signs, collecting specimens, assisting with minor procedures and exams, administering medications, maintaining... 

MDSI Medical Services

Ventura needs Psychiatrist for PRN work Job at MDSI Medical Services

 ...MDSI Medical Services is seeking a Psychiatrist to perform Mental Health Status Evaluation exams as an Independent Contractor ....  ...ensure compliance with Social Security guidelines, with medical transcription services handling your reports. Your role is to conduct...