Job Description

Assistant Store Manager

General Description:

The Assistant Manager will be responsible for assisting the Store Manager in order to achieve the sales goals and ensure that the workplace runs efficiently.

Responsibilities include, but are not limited to:

• Assisting the Store Manager with duties and tasks, assuming the role in his/her absence (daily reports, action plans implementation, KPI performance)
• Supporting the Manager with the staff training and development, guaranteeing the customer´s expectations are satisfied according to the company’s values and goals
• Ensuring the company guidelines, processes and procedures are implemented correctly
• Motivating the staff and maintaining a positive work environment
• Keeping high standards of housekeeping in store
• Dealing with customer complains in an effective manner
• Ensuring that the teams understand and are growing their client book data base

Requirements:

• Minimum 2- years retail management experience, preferably in fashion luxury brands
• Strong experience in creating and maintaining clientele relations
• Ability to work under pressure while maintaining a positive attitude
• Excellent communication skills
• Passionate for fashion

Competencies:

• Ability to lead, develop, motivate, and influence people
• Business Vision
• Results oriented
• Ability to work under pressure while maintaining a positive attitude
• Results oriented
• High motivation and keen to learn and grow
• Bi-lingual (Spanish) is a plus

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